Certified ISO 9001 Lead Implementer

Holders can lead QMS implementation by analysing context and interested parties, mapping processes and their interactions, and addressing risks and opportunities. They establish policy, objectives and documented information, control operations including design and externally provided processes, and embed monitoring, internal audit, management review and corrective action.

Who it is for: Quality managers, process improvement leads, consultants and project managers implementing a QMS.

1. 01Initiating QMS Implementation15% of the exam

   • Analyse organisational context and interested parties to determine QMS scope
   • Apply gap analysis to build an implementation plan
2. 02Process Mapping and Risk-Based Thinking20% of the exam

   • Design process maps showing inputs, outputs, owners and interactions
   • Apply risk-based thinking to determine actions for risks and opportunities
3. 03Leadership, Policy and Objectives10% of the exam

   • Design a quality policy and measurable quality objectives
   • Apply customer focus and leadership commitment mechanisms
4. 04Support and Documented Information15% of the exam

   • Design documented information appropriate to organisational needs
   • Apply competence, awareness and communication arrangements
5. 05Operational Control25% of the exam

   • Apply requirements for customer communication, design and development, and control of externally provided processes
   • Design controls for production, release and nonconforming outputs
6. 06Evaluation and Improvement15% of the exam

   • Design monitoring, measurement and customer satisfaction processes
   • Apply internal audit, management review and corrective action

Question types

Scenario-based 20% · Single choice 60% · Multiple response 20%

Delivery

Online (remote proctored), Test centre, On-site (corporate)

Retakes

Up to three attempts within any 12-month period. A 14-day waiting period applies after a first unsuccessful attempt and 30 days after a second. Each retake requires a new booking and fee. Retakes draw a different randomised form from the question bank.

Provisional cut score — psychometric validation is required before live delivery. Blueprint v1.0.

1. 1

   Register

   Create a free account and start the programme.

2. 2

   Practice

   Online practice test, 8 questions.

3. 3

   Training

   Optional

   Online course or classroom — or skip it.

4. 4

   Certification

   Independent exam and certification decision.

• Practice test8 questions · 20 min · 70% to pass · free with the programme
• ISO 9001 Lead Implementer — online course28 h self-paced€699

Training is optional and does not by itself confer certification. Find a training partner