IICTI Certified IT Infrastructure Manager

Holders demonstrate that they can apply and evaluate infrastructure strategy, roadmap and portfolio governance, hybrid and multi-cloud platform architecture, finOps, TCO and infrastructure financial management and data center, compute and storage engineering, plus 7 further areas, in realistic professional scenarios, as defined in the AQSCERT scheme for IT Infrastructure Manager.

Who it is for: Professionals working, or preparing to work, in it operations roles.

1. 01Infrastructure strategy, roadmap and portfolio governance5% of the exam

   • Lead infrastructure strategy aligned to business objectives and a governed investment portfolio.
   • Scope: Technology roadmapping, application-to-infrastructure dependency mapping, architecture governance (TOGAF), investment prioritization and technical debt management.
2. 02Hybrid and multi-cloud platform architecture6% of the exam

   • Architect hybrid and multi-cloud estates, evaluating workload placement trade-offs.
   • Scope: Cloud landing zones, Well-Architected frameworks, workload placement and repatriation analysis, Kubernetes platforms, sovereign and regulated cloud options.
3. 03FinOps, TCO and infrastructure financial management5% of the exam

   • Evaluate infrastructure cost and value to drive financially accountable decisions.
   • Scope: FinOps Framework phases, unit economics, showback/chargeback, reserved and committed-use optimization, TCO and CapEx/OpEx modeling.
4. 04Data center, compute and storage engineering9% of the exam

   • Design compute and storage platforms that meet performance, efficiency and lifecycle needs.
   • Scope: Hyperconverged and disaggregated designs, virtualization platform strategy after licensing changes, storage tiering and data protection, power, cooling and PUE.
5. 05Enterprise network and connectivity architecture15% of the exam

   • Architect enterprise connectivity that supports zero trust and hybrid workloads.
   • Scope: SD-WAN and SASE, campus and DC network design, zero trust network access, cloud interconnect, capacity planning for network services.
6. 06Resilience, disaster recovery and continuity engineering13% of the exam

   • Design and validate resilience strategies that meet tiered recovery objectives.
   • Scope: ISO 22301, RTO/RPO tiering, immutable and air-gapped backups, ransomware recovery design, DR orchestration and recovery testing.
7. 07Infrastructure security, compliance and regulatory obligations15% of the exam

   • Evaluate infrastructure against security and regulatory requirements and lead remediation.
   • Scope: ISO/IEC 27001:2022 controls, NIS2 and DORA operational resilience requirements, CIS benchmarks, vulnerability and patch governance, privileged access management.
8. 08Infrastructure as code, platform engineering and automation6% of the exam

   • Lead the shift to automated, code-driven infrastructure with policy guardrails.
   • Scope: Terraform/OpenTofu, Ansible, GitOps, policy as code (OPA), internal developer platforms, golden paths and configuration drift control.
9. 09Observability, capacity and performance management8% of the exam

   • Design observability and capacity practices that anticipate demand and reduce outages.
   • Scope: Unified monitoring and OpenTelemetry, SLOs for infrastructure services, capacity forecasting, AIOps event correlation, performance baselining.
10. 10Vendor, contract and asset lifecycle management7% of the exam

    • Evaluate and govern vendor relationships and asset lifecycles to control cost and risk.
    • Scope: Sourcing strategy, RFP evaluation, SLA and exit clauses, hardware and software asset lifecycle, licensing audits, supply chain and third-party risk.
11. 11Sustainable IT and infrastructure operating model leadership11% of the exam

    • Lead infrastructure organizations toward efficient, sustainable and well-governed operations.
    • Scope: Green IT metrics and carbon accounting (GHG Protocol scope 2/3), CSRD reporting inputs, SRE and ITIL-aligned operating models, team structure and skills development.

Question types

Single choice 100%

Delivery

Online (remote proctored), Test centre, On-site (corporate)

Retakes

Up to three attempts within any 12-month period. A 14-day waiting period applies after a first unsuccessful attempt and 30 days after a second. Each retake requires a new booking and fee. Retakes draw a different randomised form from the question bank.

Provisional cut score — psychometric validation is required before live delivery. Blueprint v1.0.

1. 1

   Register

   Create a free account and start the programme.

2. 2

   Practice

   Online practice test (coming soon).

3. 3

   Training

   Optional

   Online course or classroom — or skip it.

4. 4

   Certification

   Independent exam and certification decision.

Training is optional and does not by itself confer certification. Find a training partner